SMS Terms

Please read these terms and conditions carefully. By entering your mobile telephone number and checking the box as part of the submission of your insurance policy request form on luminateauto.com , you expressly consent to receive alerts and notifications from LuminateAuto(“Company”). You may opt-out of these communications at any time, and consent to receive alerts and notifications is not required to obtain any services on our site. Additionally, some of the data that may be transmitted as part of this service may be governed by the Website Terms of Use, our Privacy Policy, and any other applicable terms and agreements related to your use of Company’s services.

What is luminateauto.com?

Luminateauto.com provides direct insurance services and personalized assistance to consumers looking for insurance coverage, including policies and other related products. At Luminateauto.com, we engage directly with consumers who have expressed their interest and provided explicit consent to receive communications from us. Our communications, delivered via text messages, are designed to keep you informed about your insurance inquiry and to offer additional services and products directly from us. Once you opt-in, you'll receive updates and details pertinent to your insurance needs, as well as further information on how we can assist you directly with your insurance requirements. Should you choose to proceed with us, we will be in direct contact to provide comprehensive information about your insurance options and to facilitate any necessary verification processes as part of our direct underwriting procedure (“Subscription”). We ensure that all communications are clear and beneficial to you, although message and data rates may apply as per your mobile carrier's policies.

How to Opt-out

If you no longer wish to receive text messages from us, follow the instructions given in the message or text “STOP” or “QUIT” to the five digit short code for the text messaging notifications from which you no longer wish to receive messages (i.e. the five digit number from which its text messages are being sent). You can also text “HELP” for assistance or email us at contact@luminateauto.com. You may receive confirmation of your opt-out of that text messaging program. You might also be provided with the unsubscribe link which will take you to the website where you opted-in initially. You can also unsubscribe from all future notifications from us by emailing us at contact@luminateauto.com.

Frequency of Messaging

Luminateauto.com alerts and notifications are delivered via text messaging to your mobile phone, message frequency varies.

Access to the Services

In order to receive these notifications, you must have a mobile communications subscription with a participating carrier, or otherwise have access to a mobile communications network through which luminateauto.com sends these notifications, as well as any carrier services necessary to send text messages, and pay any service fees associated with any such access. YOUR CARRIER’S TEXT MESSAGING RATES WILL APPLY TO ALL TEXT MESSAGE COMMUNICATIONS MADE IN CONNECTION WITH THE SERVICES. ACCORDINGLY, ALL PRICING, BILLING, REFUND AND OTHER RELATED INQUIRIES AND SUPPORT MUST BE DIRECTED TO YOUR CARRIER’S CUSTOMER SUPPORT TEAM.

Supported Carriers include, but are not limited to: AT&T, Verizon Wireless, Sprint, T-Mobile, Alltel, CellularOne, Virgin Mobile, U.S. Cellular, Metro PCS. The wireless carriers are not liable for delayed or undelivered messages.

In addition, you must provide all equipment and software necessary to participate in the Subscription, including, but not limited to, a mobile handset or other mobile access devices that is in working order and suitable for use in connection with the Subscription.

Luminateauto.com reserves the right at any time and from time to time to modify, suspend, limit the use of, discontinue or permanently cancel all or any portion of the Subscription. Luminateauto.com uses reasonable efforts to ensure that its services are always available. However, there will be occasions when the services will be interrupted for maintenance, upgrades and emergency repairs or due to failure of telecommunications links and equipment that are beyond our control.

Your Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you provide on the insurance policy request. If you are not the account holder, you represent and acknowledge that you have the express permission of the account holder to engage in the Subscription. We proactively opt-out deactivated numbers from our subscription list.

You agree to indemnify the Company in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Company if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act. No mobile data will be sold to third parties or affiliates for marketing or promotional purposes.

Privacy

Our collection of information from you, such as your mobile phone number, is subject to our Privacy Policy, which is available at luminateauto.com/privacy .

Age Requirements and Service Limitations

Consumers who opt-in for these notifications must be at least 18 years of age. By subscribing to receive our notifications, you are representing that you are at least 18 years old. We reserve the right to terminate any account upon a discovery that the consumer does not meet these minimum age requirements.

You are solely responsible for all security information relating to your Subscription and are fully responsible for all activities that occur under your mobile phone number.

Changes to Terms and Conditions

The Company may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to the Company’s website. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive LuminateAuto text messages will indicate your acceptance of those changes.

Termination of Text Messaging

The Company may suspend or terminate your receipt of its text messages if it believes you are in breach of these SMS Terms and Conditions. Your receipt of our text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Company reserves the right to modify or discontinue, temporarily or permanently, all or any part of Company text messages, with or without notice.

Disclaimer of Warranties

TO THE EXTENT PERMITTED BY LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE SERVICES, APPLICATIONS OR CONTENT THAT YOU RECEIVE FROM US, AND DISCLAIM ANY WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. THE SERVICES OFFERED TO THE PUBLIC BY Luminateauto.com COULD INCLUDE INACCURACIES, OTHER ERRORS OR MAY NOT FUNCTION IN THE MANNER YOU ANTICIPATED. FURTHERMORE, WE ARE NOT RESPONSIBLE FOR CIRCUMSTANCES BEYOND OUR CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OR OMISSIONS OF OTHERS, ATMOSPHERIC CONDITIONS OR ACTS OF GOD. WE DO NOT PROMISE ERROR-FREE SERVICE. WE WILL NOT BE LIABLE FOR ANY DELAYS IN THE RECEIPT OF ANY SMS MESSAGES AS DELIVERY IS SUBJECT TO THE EFFECTIVE TRANSMISSION FROM YOUR NETWORK CARRIER.

Limitation of Liability

Luminateauto.com is not responsible and will not be liable for any other damages of any nature, including any incidental, special or consequential damages (such as lost profits or lost business opportunities), punitive damages or attorney's fees.

Applicable Law

Your use of the Services under these Terms and Conditions is governed by the laws of the State of Delaware.

Submissions

Any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent by you to luminateauto.com shall be and remain the exclusive property of luminateauto.com . With the exception of personally identifiable information required to confirm your identity as the rightful requestor of changes to your insurance policy request form, subscriptions or other customer service related requests, your submission of any such Comments shall constitute an assignment to luminateauto.com of all worldwide right, title, and interest in all copyrights and other intellectual property rights in the Comments. Luminateauto.com will be entitled to use, reproduce, disclose, publish and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. You agree not to submit any Comments that may be submitted in violation of law or any agreement or obligation to keep the content of such Comments confidential. Luminateauto.com expressly disclaims any interest in any Comments that you are not authorized to submit. Of course, any information you submit which personally identifies you will be subject to our Privacy Policy.

Contact Us

If you have questions regarding these SMS Terms and Conditions, please call +1(855)765-1724 or reach out to us via email at contact@luminateauto.com.